PRIMHD Reporting

The purpose of PRIMHD is to capture the journey of the tangata whaiora and their family/whanau within services through numbers and codes NOT keeping track of staff hours.

I acknowledge that at times the reporting of data can be time-consuming, but is a requirement from the Ministry of Health and has to be done efficiently within timeframes. This should be viewed as an opportunity to reflect how well your service is making a positive difference to the lives of the people we serve.

Quick Reminder

It is a requirement for mapping documents to be updated to reflect changes in your organisation including minor changes i.e. address, staff members joining and leaving, new and exited teams, and not when changes come through from the MoH. This helps to keep organisational contractual details current. Once updates are completed these should be sent directly to the MoH.


Belinda WInformation Project Coordinator Update

Tēnā koutou

It is great to be back with the team and working with providers again across Midland. Since my return I have been focusing on benchmarking where we stand as a region with our data.

In the quarter from July to September 2018 I have been privileged to support 30 NGO’s with data concerns and training. I am heartened by the level of commitment and motivation people have.

The Ministry of Health have a new template for PRIMHD Mapping Documents. If you have had changes as per below, it is now time to think about updating your document.  I am happy to support you with this.

Changes that would suggest you need to update your Mapping Document;

  • Contracts – new ones, different Purchase Unit Codes (PUCs), ended contract lines
  • Address you deliver services from
  • PRIMHD teams that need closing
  • New PRIMHD teams that you require
  • Additional codes required
  • Key contact people have altered

Data entry – there seems to have been a slow down for some providers in entering their data. This means that it appears to the Ministry of Health that you have either not had contact with people or that you have less contact than usual. It is really important that we reflect the need in our communities and one way of doing this is having accurate and timely evidence through data. I urge you to ensure that you keep up to date, or if there is a problem, please contact me or the Ministry of Health so we can support you. It is better to be up front, so a way forward can be found.

PRIMHD training

If an online training package for PRIMHD was available;

  • Would you use it?
  • What areas do you struggle with the most? – codes, data entry etc.
  • What would you like to see in the training?

I would really appreciate your input and feedback – please email me with your ideas


Wait Time Targets

The Minister of Health has set access targets that must be met by both DHBs and NGOs – that is the time between, when a referral is received and when the first face to face visit with the client occurs. This applies to ‘new’ clients, the Ministry of Health’s main focus is on Child and Adolescent and/or AOD teams.

A report is sent to funders within DHBs each month identifying the wait times, where targets are not being met, services maybe held accountable? It is imperative that all PRIMHD data is reported accurately as reports are filtered from PRIMHD data.

Key points to note:

  • New client definition: For the purpose of this report, any client that has not been seen by any other MOH/DHB funded mental health and addiction provider within 12 months.
  • Calculation: Access rates are calculated from the time a referral is received by a provider until the first face to face contact is logged in PRIMHD.
  • Discharge: If the client DNAs several times and needs to be discharged - use referral end code DM. The client will continue to appear on the list if exited using any other referral end code.
  • Referral start: If the client is referred by Justice whilst they are still in prison, then the referral start date should be logged as the release date into the community and NOTwhen the referral was received.