PRIMHD Reporting

The purpose of PRIMHD is to capture the journey of the tangata whaiora and their family/whanau within services through numbers and codes NOT keeping track of staff hours.

I acknowledge that at times the reporting of data can be time-consuming, but is a requirement from the Ministry of Health and has to be done efficiently within timeframes. This should be viewed as an opportunity to reflect how well your service is making a positive difference to the lives of the people we serve.

Quick Reminder

It is a requirement for mapping documents to be updated to reflect changes in your organisation including minor changes i.e. address, staff members joining and leaving, new and exited teams, and not when changes come through from the MoH. This helps to keep organisational contractual details current. Once updates are completed these should be sent directly to the MoH.


Wait Time Targets

The Minister of Health has set access targets that must be met by both DHBs and NGOs – that is the time between, when a referral is received and when the first face to face visit with the client occurs. This applies to ‘new’ clients, the Ministry of Health’s main focus is on Child and Adolescent and/or AOD teams.

A report is sent to funders within DHBs each month identifying the wait times, where targets are not being met, services maybe held accountable? It is imperative that all PRIMHD data is reported accurately as reports are filtered from PRIMHD data.

Key points to note:

  • New client definition: For the purpose of this report, any client that has not been seen by any other MOH/DHB funded mental health and addiction provider within 12 months.
  • Calculation: Access rates are calculated from the time a referral is received by a provider until the first face to face contact is logged in PRIMHD.
  • Discharge: If the client DNAs several times and needs to be discharged - use referral end code DM. The client will continue to appear on the list if exited using any other referral end code.
  • Referral start: If the client is referred by Justice whilst they are still in prison, then the referral start date should be logged as the release date into the community and NOTwhen the referral was received.