B Walker1Information Support Coordinator Updates

Winter 2021

Tēnā tātou 


It is the time of the year when your PRIMHD Mapping Document needs to be updated. If you would like me to draft yours up, please let me know. I am more than happy to support you in this way. It is then an easy process where you provide a final check and then we can submit it to the Ministry of Health – all done and dusted for another year. 


There have been some new codes added and a couple retired so this is another important reason why your Mapping Document update is essential.


Please remember that I am here to provide advice and assist you in your PRIMHD journey. No question is silly. 


Noho ora mai 




WordieAutumn 2020

Kia ora whānau

I hear that sometimes it feels like PRIMHD is a jumbled-up mess that does your head in – I feel your frustration so please remember I am here to help with any confusion around it you may experience.

There have been a lot of issues with the Ministry of Health Wait Times again and most of it is when whānau are discharged without a clinical face to face. If you use the wrong end code, the result is that the wait time continues to accumulate forever, even though they are no longer in your service. Please be really careful with the coding and if you are not sure, then email me.

I have also noticed that there have been a few new staff employed for some organisations and this could lead to some slippage in data. If you are wanting to train your teams, I am more than happy to develop a PowerPoint presentation specific for your service, that you can then deliver to new staff.

Thanks to everyone trying so hard to get timely, quality data entered. I understand it is difficult when you have priorities pulling you in multiple directions - ngaa mihi, Belinda.Clarity

Summer 2020

Welcome to the new year everyone.

Coming up this year is the Ministry updates of PRIMHD effective 1 July 2020. There are a few you will need to be aware of and also may need to contact your vendors or patient management system people (if you have them) to let them know and allow you to enter contacts to new codes and teams;

  • Addition to sex codes 
    • O =  Gender Diverse
  • New Team Type for Intellectual Disability for DHB provider arm
  • New Activity Type for Integrated Pacific and Clinical Interventions - T51
  • New Referral From and Referral To codes
    • OL = Older persons community mental health services – referral from and to
    • AC = Access and Choice General Practitioner (GP) Teams – referral from only
  • Retire one Referral From and Referral To code
    •  OP - Psychiatric outpatients is being removed
  • Update two Comments for descriptions for Referral From and Referral To codes
    • PI = Psychiatric inpatient will be for adult and older persons inpatient units
    • SW = officially changing from being described as Social Welfare to Government social welfare e.g. MSD (Ministry of Social Development), Work and Income, Oranga Tamariki.

Full details are available at: https://www.health.govt.nz/nz-health-statistics/national-collections-and-surveys/national-collections-annual-maintenance-project/ncamp-2020/ncamp-2020-changes-national-collections

3 things not recover

Winter 2019

Tēnā koutou katoa

We have a number of new Planning & Funding Portfolio Managers in Midland and to assist them in getting an overview of where services are with PRIMHD data I have provided them with graphs of three and a half years data. If you would like a copy of the data for your organisation and have not already received one, please email me and I can forward these on to you.

The graphs allow you to see trends of busier periods and also may indicate if your teams need some additional training on PRIMHD codes.  PRIMHD is not a performance monitoring tool nor does it have the ability to add context.  It does give the opportunity though to ask or answer specific questions to provide the context.


NCAMP coming up The Ministry of Health are getting ready for the next review of PRIMHD codes and are looking at some new ones being added. These are still being decided on and I will keep you updated once I have been informed on what these will be.

PRIMHD Mapping Documents

Just a gentle reminder that these need to be updated at least annually and when there is a change to contract lines:  teams need to be opened or closed; or you change the location of where you deliver services from. If you need a help with this or would like me to draft one up for you, please don’t hesitate to contact me.

Remember, please contact me if you have any concerns with your data or if there is a way in which I can support you. I work part time, but will endeavour to respond as quickly as I can.

Logo Line

Autumn 2019

Tēnā koutou

With the hot weather and recent sad events we have experienced, PRIMHD data will be the least of anyone’s thoughts.

Belindas ArticleIt is important though to keep your data entry and submissions up to date so that the Ministry of Health can have the most up to date information at hand.  The Mental Health Inquiry Review Report – He Ara Oranga which was released at the end of 2018 highlighted gaps in both services and delivery. PRIMHD with all its limitations is still one way you can show the contacts your organisation has with whaiora and whānau.

Click here for He Ara Oranga

Substance Addiction (Compulsory Assessment and Treatment) Act

The Ministry of Health are commencing initial preparation for the Office of the Director of Mental of Health and Addiction Services 2018 Annual Report. This will include SACAT PRIMHD data for the first time.

Regional Strategic Leadership Networks

Our regional groups have been looking at the type of trend information we are able to get from PRIMHD data. There is now nearly a decade’s worth to pull from. Over the last year we have provided them with a variety of different options and they are now asking for specific data to be analysed and presented to help form an overview Midland wide.

Recently we have looked at equity, whanau participation, peer support and wait times.

Please check out the Regional Strategic Leadership and Clinical Networks pages on our website to find out more about the people who sit on these forums.

Mental Health and Addiction: Service Use 2015/16

A new publication has been released providing information on Ministry of Health funded mental health and addiction service use for the 2015/16 financial year and highlights notable treads between 2001/02 and 2015/16.

Key findings


  • In 2015/16, a total of 171,033 clients were seen by mental health and addiction services. Of these, 89,379 (52.3%) were male, and 81,654 (47.7%) were female.
  • There were 142,039 clients seen by DHBs and 63,682 clients seen by NGOs. Some of these clients were seen by both DHBs and NGOs.
  • In 2015/16, the rate of Māori seen by DHBs was 4829.0 per 100,000 Māori population, a rise of 72.1% since 2001/02. In contrast the rate of non-Māori seen has risen more slowly (36.8% over the same time period).

Services provided in 2015/16

  • The most common type of team providing services to DHB clients was community teams, while the next most common team type was alcohol and drug teams. These two teams were also the most common team types providing services to NGO clients.

Activity type

  • In 2015/16, the most common type of activity (or service) provided by DHBs was ‘individual treatment attendances: family not present’. The most common type of activity provided by NGOs was ‘community support contacts’.


  • People living in the most deprived areas of New Zealand were 2.7 times more likely to be seen by mental health and addiction services than people living in the least deprived areas.

Long-term clients

  • As at 30 June 2016, there were 32,858 long term clients that were seen by mental health and addiction services for one year or more. Out of these clients, 21,111 were seen for two years or more

Click here for the full report:

Belinda AMHOICAMHOIC (Australasian Mental Health Outcomes and Information) Conference (30 October – 1 Nov 2019)

  • Joining the dots conference is to be hosted by Te Pou at the Crowne Plaza in Auckland.
  • Agenda to have a data focus
  • For further information click here

Remember, please contact me if you have any concerns with your data or if there is a way in which I can support you. I work part time, but will endeavour to respond as quickly as I can.

Logo LineSummer 2019

Happy New Year

Thank you to everyone in your continued efforts to ensuring your PRIMHD data is coming through regularly and is accurate. Remember the Ministry of Health makes decisions based on this data so it is important that you are actually reflecting what your service provides. If you have any questions about what you should be entering please don’t hesitate to contact me Belinda.walker@healthshare.co.nz

NCAMP 2019 changes to PRIMHD effective from1 July 2019 - click here to read more.

Some revisions have been made to the requirements for when supplementary consumer record (SCR) records are expected to be reported to PRIMHD.

  1. Ministry of Health now don't expect an SCR to be reported until there have been 3 face to face (FTF) activities.
  2. Additionally, depending on contracted services they provide, some organisations are not required to report SCR records to PRIMHD.

Note: You may still receive warnings about SCR data not being supplied, even when the service is exempt for SCR reporting, or where a service user has not had three face to face activities.  A future NCAMP change to align the PRIMHD business rules to the revised SCR guidelines is being investigated. In the meantime, don’t stress out.

If you have any questions regarding this change, please email ncamp@moh.govt.nz

Parting  thought for any of you  feeling doubt  in yourself…



Winter 2018

Tēnā koutou

It is great to be back with the team and working with providers again across Midland. Since my return I have been focusing on benchmarking where we stand as a region with our data.

In the quarter from July to September 2018 I have been privileged to support 30 NGO’s with data concerns and training. I am heartened by the level of commitment and motivation people have.

The Ministry of Health have a new template for PRIMHD Mapping Documents. If you have had changes as per below, it is now time to think about updating your document.  I am happy to support you with this.

Changes that would suggest you need to update your Mapping Document;

  • Contracts – new ones, different Purchase Unit Codes (PUCs), ended contract lines
  • Address you deliver services from
  • PRIMHD teams that need closing
  • New PRIMHD teams that you require
  • Additional codes required
  • Key contact people have altered

Data entry – there seems to have been a slow down for some providers in entering their data. This means that it appears to the Ministry of Health that you have either not had contact with people or that you have less contact than usual. It is really important that we reflect the need in our communities and one way of doing this is having accurate and timely evidence through data. I urge you to ensure that you keep up to date, or if there is a problem, please contact me or the Ministry of Health so we can support you. It is better to be up front, so a way forward can be found.

PRIMHD training

If an online training package for PRIMHD was available;

  • Would you use it?
  • What areas do you struggle with the most? – codes, data entry etc.
  • What would you like to see in the training?

I would really appreciate your input and feedback – please email me with your ideas