InquiryMidland MH&A Networks Feedback to Mental Health & Addiction Inquiry

The Midland Regional Networks met during the month of May in Rotorua for its regular quarterly meetings, during these meetings the Mental Health & Addiction Inquiry was an agenda item for discussion and to provide feedback to the inquiry.

Please click here to read feedback from our networks.


Hauora TairawhitiHauora Tairãwhiti

The Hauora Tairāwhiti Annual Plan outlines the Board’s vision of Whāia te hauora i roto i te kotahitanga – a healthier Tairāwhiti by working together.

HT APThe primary area of focus for Hauora Tairāwhiti is achieving equity, with a goal to achieve the happiest, healthiest children in the world in Tairāwhiti within one generation.

Hauora Tairāwhiti has four key ingredients to achieving equity; Supporting iwi to take a leadership role, Enhancing understanding of equity, Questioning current disparities at every opportunity, Recognising that large proportions of the population are leading privileged lives. Other areas of focus are sustainability, workforce, and collaboration.

  • Whakarangatira/enrich - Enriching the health of our community by doing our very best
  • Awhi/support - Supporting our turoro/patients their whanau/families, our community partners and each other
  • Kotahitanga/togetherness - Together we can achieve more
  • Aroha/compassion - Empathy, we care for people and people want to be cared for by us

Our values form the acronym WAKA. They reflect our past while guiding us on our journey to create a healthier Tairāwhiti by working together.

The waka is a symbol of the Tairāwhiti region. It reflects our voyaging heritage and is woven into our landscape through whakapapa, customs and practices.

Our legends include Maui fishing up Te Ika a Maui (North Island) on the waka/canoe Nukutaimemeha followed by the arrival of Paoa on the Horouta canoe and Tamatea Arikinui on the Takitimu canoe. Centuries later the scientific explorer James Cook arrived on the Endeavour.Hauora Tai

Recognising our waka heritage reminds us of the tenacity and teamwork required to overcome challenges; it inspires us towards success.

Logo LineHow to access Mental Health services

If you or someone you know needs help, it is close at hand. You don't have to do it alone. Tairāwhiti has a lot of specialised, dedicated people ready to help.

Logo LineMental Health Emergency

If you feel that you or someone else is at immediate risk or harm phone 111

Contact the Psychiatric Assessment Triage Team (PATT) 24 hours a day, 7 days a week on Phone 0800 243 500. After 10pm call 06 869 0512. 


Taranaki DHBTaranaki DHB

The Taranaki DHB Annual Plan outlines the shared vision of Taranaki Whanaui He Rohe Oranga - Taranaki Together, a Health Community.

Taranaki AP

The Taranaki Health Action Plan 2017-2020 provides an overarching framework for the Taranaki health system, with a 10 year vision, underpinned by a targeted three-year programme of work.

Through its six focus areas and their headline actions, the following benefits are expected;  Enhanced patient experience, improved population health and equity, improved value for money, and strengthened system resilience.

Logo LineTe Puna Waiora

Te Puna Waiora is the acute inpatient adult mental health unit, within Taranaki Base Hospital and is accessed via the first entrance off David Street. Te Puna Waiora is a 30-bed unit, catering for the needs of people with acute mental illness.

Te Puna Waiora is accessible 24-hours-a-day, seven-days-a-week. Potential patients should bring clothing and toiletries with them. The multidisciplinary team working within Te Puna Waiora includes mental health nurses, two psychiatrists, occupational therapists, the Maori mental health team, social workers, and a House Surgeon.

Logo LineThe Crisis Team

Taranaki DHB's 24-hour-a-day, seven-day-a-week fully mobile Crisis Service responds to psychiatric emergencies in the region.

Members of the team are experienced clinicians, are appointed Duly Authorised Officers and facilitate the Mental Health Act requirements.

Crisis Service
Phone 06 753-6139 ext 7680

Logo LineCommunity Outpatients Services

We have three community mental health teams - North East Taranaki, North-West Taranaki and South Taranaki (based in Hawera). Each community team includes a key worker for all clients accessing support services.

Mental Health Outpatient Services
Phone 06 753-6139 ext 7699

Logo LineChild and Adolescent Mental Health

The Child and Adolescent Mental Health team provides a specialist service throughout Taranaki. They focus the more serious mental health difficulties, as outlined in the Ministry of Health document 'New Futures'.

06 753 7790

Logo LineTDHB AD BrochureAlcohol and Drug Service

The Alcohol and Drug Service provides outpatient assessment and treatment services for client with alcohol and/or drug misuse, or people affected by another's alcohol and/or drug addiction.

Click here to view the Alcohol and Drug Service brochure.

Logo LineConsumer Forums

Our Consumer Forums are open to anyone - clients of the Alcohol and Drug service, people who may benefit by our service, or their family or partners.

This is a "come and have your say" forum- a consumer advisory group for our service, where consumers tell us what they need and can have their say on how to improve the quality of alcohol and drug service.

Reception - Direct Line
Phone 06 753-7838 or 06 753-6139 ext 8555

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Pulse - Magazine of Taranaki DHB

The Pulse is the quarterly magazine of the Taranaki District Health Board.

Pulse Magazine 

   Pulse Magazine
 June 2020  January 2020  October 2019
 Pulse Cover Pulse Jan 20 Pulse Oct 19
July 2019 March 2019 December 2018
Pulse Jul 19 Pulse Mar 19 Pulse Dec 18
October 2018 June 2018  March 2018
Pulse Oct 18  Pulse June 18 Pulse 2018 03


waikato-dhb.gifWaikato DHBWaikato Values

  • Give and earn respect / Whakamana
  • Listen to me talk to me / Whakarongo
  • Fair play / Mauri Pai
  • Growing the good / Whakapakari
  • Stronger together / Kotahitanga

Logo LineMental Health & Addiction Services

The Waikato DHB Mental Health & Addictions Strategy 2016 – 2021 is strongly aligned to the overall Waikato DHB Strategy and its values.  Below are a few services within Waikato DHB, click here for all services available.

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The Triage service is based in Hamilton and provides a single point of entry for non-urgent referrals to adult mental health between 8am to 4.30pm, 7 days a week.  The service undertakes initial screening and assessment (telephone or face-to-face) of referrals to ascertain whether a comprehensive assessment is indicated within the community mental health service; or alternatively, to provide appropriate advice &/or facilitate an assisted referral to another service provider, such as a community based Non-Government Organisations (NGO’s).


Phone: 07 834 6902 - Fax: 07 834 6900


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Crisis Assessment & Home Treatment Service

The Crisis Assessment & Home Treatment Service is a community-based service providing crisis mental health assessment for individuals who require an urgent response and are likely to require the support of community or inpatient mental health services.

The service operations 24 hours a day, 7 days a week.

Phone: 0800 50 50 50 - Fax: 0800 500 105

Logo LineCommunity Alcohol and Drugs

The Community Alcohol and Drug Service (CADS) provide comprehensive alcohol and drug assessment and treatment for:

  • clients presenting with moderate to severe dependency
  • clients identified as having a co-existing mental health problems.

Alcohol and drug services are provided at Hamilton, Thames and Taumarunui. The Hamilton service also provides outreach clinics in Huntly and Morrinsville.

Monday to Friday, 8am to 4.30pm
Phone: 07 834 6902

Logo LineOpioid Substitution Treatment Program

We provide an opioid substitution treatment (OST) program. To be eligible for the OST program, entry criteria is as defined by the Opioid Substitution Treatment New Zealand Practice Guidelines 2014. OST prescribing can be either methadone or suboxone treatment. Once stabilised on treatment our GP shared cared service will provide support to your GP to continue your treatment.

Logo LineYouth INtact Drug & Alcohol Service

Youth INtact

The service has delivered a new look and approach for how youth with alcohol and drug problems and their whanau/families receive the help they need.

Youth INtact services are available in the wider Waikato DHB catchment communities through three other providers:

  • CareNZ who provide Youth INtact in Tokoroa/Putaruru
  • Taumarunui Community Kokiri Trust covering Te Kuiti, Otorohanga and Taumarunui
  • Te Korowai o Hauraki covering Hauraki, Thames/Coromandel.

Youth INtact has been developed with lots of feedback from clinicians, communities, rangatahi/young people and family/whanau.

For more information about Youth INtact and the services it provides visit

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Waikeria MH&A Service Project Newsletters

  September 2019         July 2019         May 2019       March 2019
 WMHAS Sept 19  WMHAS Jul 19  WMHAS May 19  WMHAS Mar 19


bop.gifBay of Plenty District Health Board

The Bay of Plenty DHB Annual Plan 2019/20 outlines its vision of Healthy, Thriving Communities – Kia Momoha Te Hāpori Oranga. The Bay of Plenty Strategic Health Services Plan 2017-27 sets the scene for what the Bay of Plenty DHB’s focus is on to support its communities to be healthy and thriving, and to live well, stay well and get well.

Bay of P AP

The Bay of Plenty and the Māori Health Rūnanga (the seventeen iwi governance representatives of Te Moana ā Toi), are affirming their Te Tiriti o Waitangi partnership by advancing a new Māori Health strategy. Endorsed by the Bay of Plenty Board, Te Toi Ahorangi 2030 provides a strategic framework that describes a unified vision, voice and intention to successfully influence health and wellbeing outcomes for tangata whenua and all people living in Te Moana ā Toi, from preconception throughout the life course.

Creating our Culture and Clinical Governance and Quality are the other two strategic priorities guiding the work at the Bay of Plenty DHB.

Logo LineMental Health & Addiction Services

Mental Health and Addiction Services provide community-focused care, underpinned by recovery and harm reduction models. The services are supported by a 24-hour seven-day a week acute/crisis service and acute admission inpatient services. The Tauranga acute inpatient unit, Te Whare Maiangiangi, provides 24 beds and the Whakatāne acute/crisis inpatient unit, Te Toki Maurere, has 10 beds.

Please click here for the MH&A Service Directory.

In terms of community services, the main ones provided in both areas are:

  • Community alcohol and drug
  • Mental health services for older people
  • Child and adolescent mental health
  • Community mental health

Crisis Team Contact Details

  • Tauranga - 0800 800 508
  • Whakatane - 0800 774 545

Logo LineAdolescent Mental Health Services

Maternal Infant Child and Adolescent Mental Health Services based in Tauranga provides comprehensive mental health assessments/treatment for children and adolescents between the ages of 0-18 who have moderate to serious mental health problems.

Phone: 07 579 8380 or 0800 333 061

Voyagers Child and Adolescent Mental Health Service is a community services based in Whakatane for children and young people (up to 19 years) providing assessment, counselling, psychiatry and social work. Skilled multidisciplinary team including psychologists, psychiatrist, social workers, family counsellor, early intervention worker, child psychotherapist, interagency and liaison workers.

Phone: 07 308 8803 or 0800 486 947

Logo LineSORTED is the youth alcohol and drugs service of the Bay of Plenty District Health Board.


If a young person (18 and under) wants to seek help or get more information about alcohol or other drug issues then we will respond, in confidence.

Reasons young people may contact SORTED include:

  • getting into trouble because of alcohol and drugs
  • using too much, too often
  • school work being affected
  • causing problems at home
  • using alcohol and drugs to cope with stress or strong feelings
  • possible dependence or health issues

or just wanting to talk about things or just find out more information.

Anyone can approach the SORTED service. Concerned parents or caregivers of a young person using alcohol, cannabis or other substances are very welcome to contact SORTED.

Check out these useful pages put together:



  • Call us on 07 308 8803 Monday - Friday, 8am - 5pm or 0800 486 947 
  • (Crisis - After Hours) 0800 774 545


Lakes DHBLakes DHB

Te Manawa Rahi – the Lakes DHB Strategy 2019-2021outlines the vision of Healthy Communities – Mauriora! and Values of Manaakitanga – Integrity, Accountability. Lakes DHB identifies the interlinking mechanisms in the path to achieving equity in Māori health; Health System Improvement, Population Health Improvement and Social Determinants of Health Improvement.

Lakes AP

The Strategy identifies work towards the following objectives; Te taeatanga tika o te hauora Māori – achieve equity in Māori health, Ngā Herenga tika I roto I te pūnaha hauora – build an integrated health system, te whakareinga I te oranga o te tāngata, te whānau me te hapori – strengthen people, whānau & community wellbeing.  Please click here for the Lakes DHB 2019/20 Annual Plan.

Lakes DHB has three organisational values.  They are:

  • Manaakitanga - Respect and acknowledgement of each other's intrinsic value and contribution
  • Integrity - Truthfully and consistently acting collectively for the common good
  • Accountability - Collective and individual ownership for clinical and financial outcomes and sustainability

Logo LineeMental HealthAn eMental Health & Addiction Framework to Support Te Ara Tauwhirotanga

The nature and volume of demand for mental health and addiction services has moved well beyond any argument that face-to-face clinical systems alone are the answer. Increasingly, remote, rural and high-deprivation communities are unable to access resources and care when and where they need them.

eMental Health is oriented around the individual and their social supports. It enshrines self-managed care and customisation to deliver a seamless pathway to the appropriate care for each individual.

The Te Ara Tauwhirotanga project has demonstrated commendable foresight in considering the application of digital solutions as part of developing a new model of care for existing Lakes DHB services. Understanding and embracing the opportunities offered by eMental Health and Addiction solutions to enhance existing approaches puts Lakes DHB in a strong position to meet the increasing demand for services, at a time when traditional methods are being stretched to their limits. Click here to read the Framework Document.

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Mental Health Service Vision

To provide a responsive, accessible Mental Health Service to those adversely affected by mental illness with the Lakes District Health Board region.


Manaakitanga - Respect
Integrity - Truth
Accountability - Collective Sustainability 


The principles inherent in the Lakes Mental Health Service, in order to achieve the “Statement of Purpose” and “Values” are: 

  • Work in partnership with service users and their family, whanau to maintain/achieve good mental health and wellbeing
  • Provide holistic care based on individual service user need and best clinical practice
  • Foster a culture of hope and personal aspiration that support service users to work towards their own recovery
  • Establish a collaborative service user pathway across the whole of the Mental Health continuum (secondary/primary/NGO/Inter-sectorally or Inter-agency) to ensure seamless service delivery
  • Develop and retain a highly skilled workforce through staff development
  • Promote/increase cultural responsiveness
  • Provide a cost effective/efficient range of accessible secondary Mental Health service

Click below to read the Lakes Mental Health & Addiction newsletter

     Newsletter 3      Newsletter 2      Newsletter 1
Lakes MHA Issue 3  Lakes MHA Issue 1 Lakes MHA Issue 2

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M OraMauri Ora - Redevelopment of MH&A Services in Lakes District

Mauri Ora is the name of the project which will look at how mental health and addiction services are delivered for tangata whaiora (service users) and their whanau across the Lakes district including Rotorua, Taupo and Turangi.

Early conversations with tangata whaiora and whanau talked about their aspirations - that the service had to look at more than mental illness, and focus on all aspects of a person which contribute to their wellbeing. The name Mauri Ora was born, that is, focusing on the journey-from mauri noho (languishing) to mauri ora (flourishing).

Redeveloping mental health and addiction services in the Lakes district is driven by the need to look at new ways of addressing the community’s needs.  Click below to read Mauri Ora newsletters.

Click newsletter images to download newsletters   
     October 2019       August 2019      June 2019
 Mauri Ora Oct  Mauri Ora Aug Pic  Mauri Ora June
     March 2019     October 2018      July 2018
Mauri Ora March Issue  Mauri Ora Oct 2018 M Ora July
      June 2018        May 2018         April 2018
MOra May Mauri Ora April Mauri Ora